TERMS OF SERVICE
Effective Date: October 24, 2025
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this website are subject to the following terms and conditions and other applicable law.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Miniso USA. The collective work includes works that are licensed to Miniso USA. ALL RIGHTS RESERVED TO MINISO USA. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Miniso USA. You further agree not to change or delete any proprietary notices from materials downloaded from the site. If you believe that your work has been copied in a way that constitutes copyright infringement in the U.S.A., please notify Miniso USA of your claim of infringement by sending the following written information to our Legal Department, designated as such pursuant to the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512(c)(2), named below: • Your physical or electronic signature. • Identification of the copyrighted work you believe to have been infringed. • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material. • Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, e-mail address). • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent or the law. • A statement that the information in the written notice is accurate. • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. We will respond to notices of claimed copyright infringement in accordance with the DMCA. It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers. Our designated Copyright Agent to receive DMCA Notices is: Legal Department of Miniso USA, 1050 Lakes Dr. #210, West Covina, CA, 91790.
Trademarks
All trademarks, service marks and trade names of Miniso USA used in the site are licensed trademarks or registered trademarks of Miniso USA.
Warranty Disclaimer
AS PERMITTED BY APPLICABLE FEDERAL OR STATE LAW, THIS SITE AND THE MATERIALS ON THIS SITE AND THE SERVICES ARE PROVIDED TO YOU ON AN “AS AVAILABLE” , "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MINISO USA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MINISO USA DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MINISO USA DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. SOME STATES DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitations of Our Liability.
AS PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE MINISO USA PARTIES BE LIABLE TO YOU FOR ANY LOSS, DAMAGE FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE LOSSES OR DAMAGES, OR DAMAGES FOR SYSTEM FAILURE OR MALFUNCTION OR LOSS OF PROFITS, DATA, USE, BUSINESS OR GOOD-WILL, ARISING OUT OF OR IN CONNECTION WITH (A) THE SERVICE, (B) THESE TERMS OR (C) YOUR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY CONTENT AVAILABLE ON OR THROUGH THE SERVICE, EVEN IF SUCH DAMAGES WERE FORESEEABLE OR MINISO USA HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. AS PERMITTED BY APPLICABLE LAW, THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER THE ASSERTED LIABILITY OR DAMAGES ARE BASED ON CONTRACT, INDEMNIFICATION, TORT, STRICT LIABILITY, STATUTE OR ANY OTHER LEGAL OR EQUITABLE THEORY. THIS SECTION IS NOT INTENDED TO LIMIT WARRANTIES PROVIDED BY MANUFACTURERS OR EXPRESS REPRESENTATIONS OR CONTRARY STATEMENTS IN THE TERMS OR APPLICABLE ADDITIONAL TERMS OR LIABILITY FOR DIRECT DAMAGES FOR PERSONAL INJURY CAUSED BY A PHYSICAL PRODUCT MANUFACTURED, SOLD OR PROVIDED BY US.
Waiver of Injunctive or Other Equitable Relief
YOU AGREE THAT YOU WILL NOT BE PERMITTED TO OBTAIN AN INJUNCTION OR OTHER EQUITABLE RELIEF OF ANY KIND, SUCH AS ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY WEBSITE, APPLICATION, CONTENT, SUBMISSIONS, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY OWNED, LICENSED, USED OR CONTROLLED BY MINISO USA OR A LICENSOR OF MINISO USA.
Security
The Service, like other internet technologies, may not be 100% secure. By accepting these Terms you acknowledge and accept that the Service may be exposed to unauthorized access, interception, corruption, damage or misuse, and cannot be regarded as 100% secure. You accept all responsibility for such security risks and any damage resulting therefrom. Further, you are solely responsible for securing any device used to access the Service from unauthorized access, including by such means as using complex password protection and enabling device encryption when available through settings on your device. You agree that Miniso USA shall not be liable for any unauthorized access to your account or devices.
Accuracy of Information
While we strive to provide accurate information on this website, including product information, store locations, hours of operation, and other content, Miniso USA does not guarantee the accuracy, completeness, or timeliness of any information on this site. Information is subject to change without prior notice.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site. These terms and conditions, or any part of them, may be revised or terminated by Miniso USA without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Miniso USA may deliver notice to you by means of e-mail, a general notice on this site, or by other reliable method to the address you have provided to Miniso USA
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Miniso USA or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
As permitted by applicable federal or state law, Miniso USA does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Miniso USA is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Miniso USA reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or other intellectual property right of another or (d) offensive or otherwise unacceptable to Miniso USA in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Miniso USA, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your use of this site (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Governing Law
The laws of the State of California, without regard to its choice of law and conflicts of law rules, govern this Agreement.
Dispute Resolution
We are here to assist you with any issues you may encounter with our Service or products. The following terms shall govern all disputes, claims, and causes of action arising out of or relating to the Service, these Terms, and/or our Privacy Policy (collectively, “Disputes”), which we are unable to resolve informally: (a) Class Action Waiver. You agree that, to the fullest extent permitted by applicable law, any and all Disputes will be resolved on an individual basis, without resort to any form of class action or mass action. This provision shall not be construed as a waiver of your right to seek public injunctive relief as provided under California law to the extent such right may otherwise be available to you. (b) Time Limitation. You agree to bring any and all Disputes against us within one year from the date of accrual of a cause of action, and that actions brought after this date will be deemed time-barred. (c) Venue. Any and all Disputes must be resolved exclusively in the state or federal courts located in the Commonwealth of Pennsylvania, and the Parties hereto consent to the exclusive personal jurisdiction thereof.
Third-Party Links
In an attempt to provide increased value to our visitors, Miniso USA may link to sites operated by third parties. However, even if the third party is affiliated with Miniso USA, Miniso USA has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Miniso USA. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Miniso USA seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Updates to Terms.
We reserve the right, at any time in our sole discretion, to modify or replace any part of these Terms and any applicable Additional Terms, without prior notice. You agree that we may notify you of any updated Terms and any applicable Additional Terms by posting them on the Service so that they are accessible via a link from the home page, and/or to send you an e-mail to the last e-mail address you provided to us. All such changes are effective immediately when we post them, or such later date as may be specified in the notice of updated Terms and any applicable Additional Terms. Your continued use of the Service following the posting of revised Terms and any applicable Additional Terms shall indicate your acknowledgement of such changes and your agreement to be bound by the terms and conditions of such changes. If you object to any such changes, your sole recourse is to cease using the Service. However, the Terms (and any applicable Additional Terms) that applied when you previously used the Service (e.g., prior transactions) will continue to apply to such prior use and any specific term to which we previously committed to apply those terms (if applicable) (i.e., changes and additions are prospective only) unless mutually agreed.
Customer Service
If you have any questions, please send an e-mail to us here: customercare@miniso-us.com. You acknowledge that the provision of support is at Miniso USA’s sole discretion and that we have no obligation to provide you with customer support of any kind. All legal notices to us must be mailed to: Legal Department of Miniso USA, 1050 Lakes Dr. #210, West Covina, CA 91790 (Attention: Legal Counsel). When you communicate with us electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
California Consumer Rights and Notices. Residents of California are entitled to the following specific consumer rights information: you may contact the Consumer Service of Miniso USA by mail at: 1050 Lakes Dr. #260, West Covina, CA 91790, or by e-mail at customercare@miniso-us.com. Any California residents under the age of eighteen (18) who have registered to use the Service, and who have posted content or information on the Service, can request that such information be removed from the Service by contacting us here making such a request, stating that they personally posted such content or information and detailing where the content or information is posted. We will make reasonably good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished the post and archived copies of it may be stored by search engines and others that we do not control.
California Proposition 65 Warning
California's Proposition 65 (Prop 65) entitles California consumers to special warnings for products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. We care about our consumers' safety and hope the information below helps with your buying decision when visiting our retail stores.
WARNING: Some products sold in Miniso stores may expose you to chemicals including Lead and Diethyl Hexyl Phthalate (DEHP), which are known to the State of California to cause cancer and birth defects or other reproductive harm, and Bisphenol A (BPA), Dibutyl Phthalate (DBP), Benzyl Butyl Phthalate (BBP) and Diisodecyl Phthalate (DIDP), which are known to the State of California to cause birth defects or other reproductive harm, and Formaldehyde and Diisononyl Phthalate (DINP), which are known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov